Customer Oriented Service
Omnik has an established global service network committed to offer all of our customers reliable and tailored services
Pre-sales service
  • Omnik offers professional PV system design and monitoring solutions.
  • Customer can simply login online and use Solar Design.
  • Professional technical team offers technical consultation and training.
  • Customized sample product is available per special request.
  • Global logistics network guarantees safe and convenient delivery.
After-sales service
  • Global response time within 24 hours.
  • Five years standard warranty, can be extended to 25 years.
  • Software & hardware remote & on-site update.
  • Provide remote service by telephone, mail, Internet, Skype, mobile terminals, etc.
  • On-site installation service by senior technical engineer.